Privacy policy.

PRIVACY POLICY

At [Redacted] Rendezvous, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website or make a purchase.

COLLECTING PERSONAL INFORMATION

When you visit our website, we collect certain information about your device and your interaction with the site to ensure accurate site functionality and optimize your browsing experience. We may also collect additional information if you contact us for customer support. We refer to any information that can uniquely identify an individual as "Personal Information."

  • Device Information: This includes your web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with our website. We collect this information automatically using cookies, log files, web beacons, tags, or pixels. We share this information with our processors, Squarespace, Stripe, and Mailchimp, to enhance site performance and analytics.

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. We use this information to fulfill orders, process payments, arrange shipping, send order confirmations, provide customer support, and communicate product or service-related information.

  • Customer Support Information: We may collect order information when you contact us for customer support. This helps us assist you effectively and provide the necessary support.

MINORS

Our website is not intended for individuals under the age of 18, and we do not intentionally collect personal information from children. If you believe your child has provided us with personal information, please contact us to request deletion.

SHARING PERSONAL INFORMATION

We share your personal information with service providers to deliver our services and fulfill our contractual obligations to you. For example:

  • We use Squarespace as our e-commerce platform. You can learn more about how Squarespace handles personal information in their privacy policy.

  • We may share personal information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

BEHAVIORAL ADVERTISING

We use your personal information to provide targeted advertisements or marketing communications that we believe may be of interest to you. We may use analytics tools like Google Analytics, Google Forms, and Google Tag Manager to understand how our customers use our website. You can find more information about Google's use of personal information in their privacy policy. You have the option to opt-out of targeted advertising from platforms like Facebook, Google, and Bing.

USING PERSONAL INFORMATION

We use your personal information to provide our services, including offering products, processing payments, shipping orders, and keeping you informed about new products, services, and offers.

LAWFUL BASIS

Under the General Data Protection Regulation (GDPR), we process personal information based on various lawful bases:

  • Your consent

  • The performance of a contract between you and our website

  • Compliance with legal obligations

  • Protecting your vital interests

  • Performing tasks carried out in the public interest

  • Pursuing our legitimate interests, which do not override your fundamental rights and freedoms.

RETENTION

We retain your personal information for our records unless you request its erasure. Please see the "Your Rights" section below for more information.

AUTOMATIC DECISION-MAKING

We do not engage in fully automated decision-making processes that have a legal or significant impact on you. However, our processor Shopify may use limited automated decision-making to prevent fraud.

YOUR RIGHTS

If you are a resident of the European Economic Area (EEA), you have the following rights:

  • Access: You can request access to the personal information we hold about you.

  • Portability: You can request to port your personal information to a new service.

  • Correction, Update, or Erasure: You can request corrections, updates, or erasure of your personal information.

  • Objection to Automated Decision-Making: You can object to automated decision-making that significantly affects you. To exercise these rights, please contact us using the contact information provided below.

COOKIE USAGE

We use cookies to enhance your browsing experience, remember your preferences, and gather information on how people use our website. You can control and manage cookies through your browser settings. However, blocking cookies may impact your user experience and limit access to certain parts of our website.

DO NOT TRACK

We do not alter our data collection practices in response to "Do Not Track" signals from your browser.

CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices, operations, or legal requirements. Please check this page periodically for updates.

CONTACT US

If you have any questions about our privacy practices, would like to make a complaint, or exercise your rights, please contact us at:

Email: info@redactedrendezvous.cominfo@redactedrendezvous.com

Last updated: 06/21/2023

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with your local data protection authority.